Hilka Klinkenberg, founder and managing director of Etiquette International, is the author of At Ease…Professionally. As a recognized expert in the field of business etiquette and international protocol she contributes to a variety of publications and web sites around the world and is quoted frequently in major magazines and newspapers. She is also a regular guest on radio and television programs. Hilka brings a unique blend of experience to benefit her clients and help them outshine the competition.

Sue Perlmuter brings over two decades of extensive experience as a strategic intercultural consultant to her clients. As such, she has assisted executives from around the world as they manage the intricacies and nuances of conducting business across borders.